Outcomes Tools: Data Dashboard Troubleshooting

Lost your dashboard password

If you ever forget your password, email ORH at outcomes@ohiorecoveryhousing.org, and we’ll send a password reset link. DO NOT try to reset your password through Klipfolio. Klipfolio will not be able to help you.

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Data dashboard not working

If your dashboard is not working, try logging out and then logging back in. The system refreshes every 20 minutes, so your problems could be just a delay in the system, and sometimes logging out and logging back in again can help reset things.

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Web browser choices

ORH recommends using Chrome or Firefox as your web browser.

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Contact ORH

Please feel free to contact ORH if you are having issues. If possible, take a screenshot of the problem and send it to us. Screenshots help us see what you’re seeing so we can address the issue quickly and accurately. Contact ORH at outcomes@ohiorecoveryhousing.org.

Course Syllabus

Not Enrolled

Outcomes Tools Training

	1. Outcomes Tools: Passing Assessments
	2. Outcomes Tools: Why Participate?
	3. Outcomes Tools: Provide Valuable Insights
	4. Outcomes Tools: Who Has Access?
	5. Outcomes Tools Assessment #1
	6. Outcomes Tools: Two Parts
	7. Outcomes Tools: Resident Survey Question Categories
	8. Outcomes Tools: Resident Survey/Staff Survey
	9. Outcomes Tools: Key Points About the Resident Survey
	10. Outcomes Tools: Select the Right House
	11. Outcomes Tools: Choose the Right Time Interval
	12. Outcomes Tools: Where To Find the Resident Survey
	13. Outcomes Tools: Tour the Resident Survey
	14. Outcomes Tools Assessment #2
	15. Outcomes Tools: Data Dashboard
	16. Outcomes Tools: Who Has Access to the Data Dashboard
	17. Outcomes Tools: Register for the Data Dashboard
	18. Outcomes Tools: Interactive Data
	19. Outcomes Tools: Three Ways to Download Data
	20. Outcomes Tools: Downloading Data as an Image
	21. Outcomes Tools: Data Dashboard Selections
	22. Outcomes Tools: Bandwidth
	23. Outcomes Tools: Data Dashboard Troubleshooting
	24. Outcomes Tools: Tour the Data Dashboard
	25. Outcomes Tools Assessment #3
	26. Outcomes Tools: How to Get Registered
	27. Outcomes Tools: Finding the Registration Form
	28. Outcomes Tools: Registering a House Name
	29. Outcomes Tools: County Board Access
	30. Outcomes Tools Assessment #4
	31. Outcomes Tools: Summary
	32. Outcomes Tools: Contact Information
	33. Outcomes Tools: NEXT STEPS