Resident Application and Move-In Evaluation: Create Resident Application Criteria that are Clear, Measurable and Consistent

We now know that there many reasons it is important that a recovery house has a clear, measurable and consistent process for resident applications and evaluations. Let’s discuss those ideas: clear, measurable and consistent.

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Clear and Precise Language

Be sure to use terms that are clear and do not have multiple meanings. For example, you may wish to have a criterion that someone have a certain amount of experience in “recovery.” “Recovery” means different things to different people, so be clear by what you mean when you are thinking about recovery.  Being clear with such terms can help you evaluate people fairly and avoid misunderstandings.

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Quantify When Possible

In a resident application it is not always possible to place a specific number on all factors, but it is important to do so when it is possible. For example, you may allow children to live with their parents in the recovery home. Instead of stating that only “young” children are allowed, be precise. For example, say only children under the age of 10 are allowed.

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Consistency

Make it a policy and practice that all applicants be measured the same way. For example, if you have an interview as a part of your process, ensure all applicants are asked the same questions and given the appropriate amount of time to respond. It would not be consistent to ask some applicants a specific questions but not ask all applicants that question. Even if a question seems silly because it is something you already know or believe you know, it is important to ask the question anyway to ensure that the process is consistent. You may be surprised by the response.

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Sensitivity to Diverse Cultures, Backgrounds and Lived Experiences

In your resident application and evaluation process, consider individuals who may come from diverse cultural backgrounds or lived experiences. For example, offering to have someone read the application aloud can assist applicants who may struggle to read and are not comfortable disclosing that information. Be ready to present your application requirements in a variety of ways so the applicant feels supported and welcome.