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Grievance Policy Assessment #3
Creating a Grievance Policy for Recovery Housing
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Grievance Policy Assessment #3
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A grievance should be filed in writing, and the response by the organization should also be in writing.
(Required)
True
False
Which of the following should NOT be included in a written grievance policy?
(Required)
Instructions on how to submit the grievance
Language that the house will help a resident if they need assistance in filing a grievance
Details and a timeline on how the organization will respond to the grievance
Contact information for those who are responsible for handling grievances
The name and contact information for Ohio Recovery Housing
All of the above should all be included in a grievance policy
The grievance report should NOT include.
(Required)
What happened
When it happened
If there were any witnesses
What possible resolutions are being sought, if any
All of the above should be included in a grievance report
Providing staff with ongoing training on the organization's grievance policy is NOT recommend as a best practice.
(Required)
True
False
Course Syllabus
Not Enrolled
Creating a Grievance Policy for Recovery Housing
1. Grievance Policy: Journal Exercise
2. Grievance Policy: The Social Model
3. Grievance Policy: How Policies Can Prevent Grievances
4. Grievance Policy: Be Consistent
5. Grievance Policy Assessment #1
6. Grievance Policy: Grievances vs. Complaints and Suggestions
7. Grievance Policy: Resident Rights
8. Grievance Policy: Violation of the Resident Rights Statement
9. Grievance Policy Assessment #2
10. Grievance Policy: Filing a Written Grievance
11. Grievance Policy: Reviewing a Grievance
12. Grievance Policy: Include Outside Entities
13. Grievance Policy: Best Practices
14. Grievance Policy Assessment #3
15. Grievance Policy: NEXT STEPS
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