Grievance Policy Assessment #2

Creating a Grievance Policy for Recovery Housing > Grievance Policy Assessment #2
A certified recovery home is required to have in place a process in which residents can bring complaints and suggestions.(Required)
House meetings and recovery planning meetings are NOT recommended places to address any complaints or suggestions.(Required)
A recovery house's comment or suggestion box should NOT be a place where resident can inform the organization of a complaints or suggestions for improvements.(Required)

Course Syllabus

Not Enrolled
Grievance Policy: Journal Exercise
Grievance Policy: The Social Model
Grievance Policy: How Policies Can Prevent Grievances
Grievance Policy: Be Consistent
Grievance Policy Assessment #1
Grievance Policy: Grievances vs. Complaints and Suggestions
Grievance Policy: Resident Rights
Grievance Policy: Violation of the Resident Rights Statement
Grievance Policy Assessment #2
Grievance Policy: Filing a Written Grievance
Grievance Policy: Reviewing a Grievance
Grievance Policy: Include Outside Entities
Grievance Policy: Best Practices
Grievance Policy Assessment #3
Grievance Policy: NEXT STEPS