Grievance Policy: Journal Exercise

Using your own words, what is a grievance?

List the two top grievances a resident may have in recovery housing.

What do you think residents are feeling when they submit a grievance?

Why is it important to keep what residents are feeling in mind when they have a grievance?

Not Enrolled

	1. Grievance Policy: Journal Exercise
	2. Grievance Policy: The Social Model
	3. Grievance Policy: How Policies Can Prevent Grievances
	4. Grievance Policy: Be Consistent
	5. Grievance Policy Assessment #1
	6. Grievance Policy: Grievances vs. Complaints and Suggestions
	7. Grievance Policy: Resident Rights
	8. Grievance Policy: Violation of the Resident Rights Statement
	9. Grievance Policy Assessment #2
	10. Grievance Policy: Filing a Written Grievance
	11. Grievance Policy: Reviewing a Grievance
	12. Grievance Policy: Include Outside Entities
	13. Grievance Policy: Best Practices
	14. Grievance Policy Assessment #3
	15. Grievance Policy: NEXT STEPS