Grievance Policy: Journal Exercise

Using your own words, what is a grievance?

List the two top grievances a resident may have in recovery housing.

What do you think residents are feeling when they submit a grievance?

Why is it important to keep what residents are feeling in mind when they have a grievance?

Not Enrolled

	Grievance Policy: Journal Exercise
	Grievance Policy: The Social Model
	Grievance Policy: How Policies Can Prevent Grievances
	Grievance Policy: Be Consistent
	Grievance Policy Assessment #1
	Grievance Policy: Grievances vs. Complaints and Suggestions
	Grievance Policy: Resident Rights
	Grievance Policy: Violation of the Resident Rights Statement
	Grievance Policy Assessment #2
	Grievance Policy: Filing a Written Grievance
	Grievance Policy: Reviewing a Grievance
	Grievance Policy: Include Outside Entities
	Grievance Policy: Best Practices
	Grievance Policy Assessment #3
	Grievance Policy: NEXT STEPS