Grievance Policy: Violation of the Resident Rights Statement

Creating a Grievance Policy for Recovery Housing > Grievance Policy: Violation of the Resident Rights Statement

A grievance may involve a violation of the Resident Rights Statement.

This is why it is critical that a recovery home organization have a carefully crafted Resident Rights Statement.   

Be sure to consider your Resident Rights Statement carefully. What might seem like a minor issue to you, a resident might see as a violation of their rights.

For example, many Resident Rights Statements clearly express that residents have a right to be treated with dignity and respect. But there are often instances where a resident may feel that they were not treated with dignity and respect, while others disagree. While it may seem like a minor issue to staff, the resident may feel that their rights were violated.

Course Syllabus

Not Enrolled
1. Grievance Policy: Journal Exercise
2. Grievance Policy: The Social Model
3. Grievance Policy: How Policies Can Prevent Grievances
4. Grievance Policy: Be Consistent
5. Grievance Policy Assessment #1
6. Grievance Policy: Grievances vs. Complaints and Suggestions
7. Grievance Policy: Resident Rights
8. Grievance Policy: Violation of the Resident Rights Statement
9. Grievance Policy Assessment #2
10. Grievance Policy: Filing a Written Grievance
11. Grievance Policy: Reviewing a Grievance
12. Grievance Policy: Include Outside Entities
13. Grievance Policy: Best Practices
14. Grievance Policy Assessment #3
15. Grievance Policy: NEXT STEPS