Grievance Policy Assessment #2

Creating a Grievance Policy for Recovery Housing > Grievance Policy Assessment #2
A certified recovery home is required to have in place a process in which residents can bring complaints and suggestions.(Required)
House meetings and recovery planning meetings are NOT recommended places to address any complaints or suggestions.(Required)
A recovery house's comment or suggestion box should NOT be a place where resident can inform the organization of a complaints or suggestions for improvements.(Required)

Course Syllabus

Not Enrolled
1. Grievance Policy: Journal Exercise
2. Grievance Policy: The Social Model
3. Grievance Policy: How Policies Can Prevent Grievances
4. Grievance Policy: Be Consistent
5. Grievance Policy Assessment #1
6. Grievance Policy: Grievances vs. Complaints and Suggestions
7. Grievance Policy: Resident Rights
8. Grievance Policy: Violation of the Resident Rights Statement
9. Grievance Policy Assessment #2
10. Grievance Policy: Filing a Written Grievance
11. Grievance Policy: Reviewing a Grievance
12. Grievance Policy: Include Outside Entities
13. Grievance Policy: Best Practices
14. Grievance Policy Assessment #3
15. Grievance Policy: NEXT STEPS